tag:blogger.com,1999:blog-9062451942054367069.post2923443815219639994..comments2023-08-04T10:20:33.077-04:00Comments on Tri-State Saver: Another Unsatisfied CustomerTriState Saverhttp://www.blogger.com/profile/14930051764942004985noreply@blogger.comBlogger9125tag:blogger.com,1999:blog-9062451942054367069.post-64666997366651071742009-10-06T05:42:28.958-04:002009-10-06T05:42:28.958-04:00Wow. Came back and read your update! The gift cert...Wow. Came back and read your update! The gift certificate was really icing on the cake. Congrats.<br /><br />BTW, I ran across a cool little site you might be interested in, mint.com.Kit (Keep It Trill)https://www.blogger.com/profile/03027769872237001801noreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-64761208321234473092009-10-03T21:30:37.457-04:002009-10-03T21:30:37.457-04:00I would have to visit during the next doubles just...I would have to visit during the next doubles just to see if anything has changed.If not,ask for the manager!<br /><br />CONGRATS!!!dnofohionoreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-50414649588674552992009-10-02T23:24:45.253-04:002009-10-02T23:24:45.253-04:00Really great customer service!I'm sure the sto...Really great customer service!I'm sure the store manager will get back with you!LOL!dnofohionoreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-75431588727212022372009-10-02T17:49:02.253-04:002009-10-02T17:49:02.253-04:00My reply:
Dear XX,
I am truly disappointed. Isn&...My reply:<br /><br />Dear XX,<br /><br />I am truly disappointed. Isn't the store manager the one who trains these people to begin with? I didn't expect much but I certainly didn't expect this.<br /> <br />Maybe you are just trying to give the Store manager the opportunity to make it right. I don't know. I will give it 2 business days like you asked but will seek other media outlets, as well as my blog about the practices of this whole corporation.<br /><br />Seriously, was $5 and a little bit of decent customer relations worth losing my business, as well as countless others?<br /><br />Thank you,<br /><br />My nameTriState Saverhttps://www.blogger.com/profile/14930051764942004985noreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-23304065299556961842009-10-02T17:35:11.599-04:002009-10-02T17:35:11.599-04:00Another Update:
This is truly laughable.
Dear My...Another Update:<br /><br />This is truly laughable.<br /><br />Dear My name,<br /><br />Thank you for your recent correspondence regarding your experience with<br />one of our stores. We are always interested in hearing from our<br />customers, and regret it was this type of situation that prompted you to<br />contact us. We apologize for the poor customer service you received.<br /><br />We have forwarded your message to the Store Manager. They will contact<br />you within two (2) business days.<br /><br />Once again, we apologize for the customer service and thank you for<br />contacting us.<br /><br />Sincerely,<br />Monica W,<br />Retail Customer Care<br />Sears Holdings Corporation<br /><br /><br />So, they expect the store manager to do something? Really? What a FU*** joke. The store manager is the one who trains the smaller managers to begin with. I feel slightly postal right about now. <br /><br />Yeah, I'm saying it. <br /><br />NO FU*** WONDER YOUR STORES ARE GOING OUT OF BUSINESS!!!!<br /><br />I give this store 1 year max and they too are gone and I will do all I can to be as helpful as they are to us, the consumer, who keeps these SH*** holes open!<br /><br />I truly dislike this dirty store even more than before, if that was even possible. I really dislike the whole corporation just now. <br /><br />I know you love the free deals Dee and you know I am all about being thrifty but I would rather eat dirt than step in this place again and I will discourage everyone I talk and blog with into going here.<br /><br />Someone I know may have even contacted the swine flu at this store. I dunno, could happen. Dirty beotches!TriState Saverhttps://www.blogger.com/profile/14930051764942004985noreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-176150266113497402009-10-02T16:54:28.845-04:002009-10-02T16:54:28.845-04:00Update:
Here is the message I received. Why they ...Update:<br /><br />Here is the message I received. Why they need my phone number is beyond me. I have nothing left to tell. I wrote all I wanted/needed to say.<br /><br />Dear My Name,<br /><br />Thank you for your recent correspondence. We are always interested in<br />hearing from our customers, and regret it was this type of situation<br />that prompted you to contact us. We apologize for the frustration you've<br />encountered with the customer service in our Huntington, West Virginia<br />Kmart store. We understand how not being able to receive the coupons<br />back during the return can be upsetting.<br /><br />We would like to assist you. To do so, we need some additional<br />information. Please reply and provide us with a contact number to reach<br />you.<br /><br />Once again, thank you for contacting us. We appreciate your business<br />and value you as a Sears Holdings customer.<br />Sincerely,<br />Jessica C.<br />Retail Customer Care<br />Sears Holdings CorporationTriState Saverhttps://www.blogger.com/profile/14930051764942004985noreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-3679500080655582912009-10-02T13:30:46.139-04:002009-10-02T13:30:46.139-04:00Our local Kmart always seems to be only half stock...Our local Kmart always seems to be only half stocked...like they never reorder stuff. I only go there in a pinch and they typically don't have what I'm looking for anyway.Evil Twin's Wifehttps://www.blogger.com/profile/05947080160500549248noreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-41604815727493662592009-10-02T08:29:06.688-04:002009-10-02T08:29:06.688-04:00Same old stuff,day after day...
It gets frustrati...Same old stuff,day after day...<br /><br />It gets frustrating,but I can't hardly pass up the free stuff and the stuff they pay me to carry out their doors.<br /><br />It has to be one of the worst stores with the worst employees in the whole area.I'm not sure how they remain open.Totally rude to most customers.(With the exception of a few shelf-clearers,who the manager calls when they re-stock)! Totally has most of the other couponers pissed!dnofohionoreply@blogger.comtag:blogger.com,1999:blog-9062451942054367069.post-3690702365192565032009-10-02T06:54:04.514-04:002009-10-02T06:54:04.514-04:00Hey Tri-State,
Hmmm, I wonder why your local K-M...Hey Tri-State, <br /><br />Hmmm, I wonder why your local K-Mart is closing. The nose-diving economy? Too much competition from another local big box store? Decrepit building? Or have they ticked off so many customers that they're not longer profitable?<br /><br />~ KitKit (Keep It Trill)https://www.blogger.com/profile/03027769872237001801noreply@blogger.com